FAQ

Site.pro builder Store module supports mail notifications. Mail notifications can be sent both for the merchant and for the customer. There are 2 cases when notifications are sent: when the order is submitted and when the payment for order is received.

In order to configure mail notifications for yourself (merchant) add email address:

• Сlick on product element in your online store/shop;
• In the right toolbar select "Store";
• Click "pencil" icon in contact form block and switch to "E-mail settings" tab;
• Type your email address in field "Form will be sent to this E-mail" where you want to receive mail notifications;
• Switch to the "SMTP" tab to configure SMTP options if it needs.

Why I do not receive mail notifications even after adding email address in Store configuration?
Despite you added email address in "Contact Form" block settings there can be cases when mail notifications are not delivered. The usual reason for that is the absence of SPF record of your website domain. Please check this page for more details about this problem.