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FAQ

for Hosting Companies

Please use keywords in English only.
Profile (5)Payment Issues (8)License (12)Managing Website (2)Domains: Purchasing (1)Brand: Cloud (4)Brand: On-Premises (16)Installation: Builder (10)Installation: Builder Plugin (5)Hosting/Billing panels: cPanel (9)Hosting/Billing panels: DirectAdmin (8)Hosting/Billing panels: ISPmanager (4)Hosting/Billing panels: Plesk (6)Hosting/Billing panels: WHMCS (4)Website Builder: Plugins (4)Website Builder: Website creation (29)Website Builder: Pictures (10)Website Builder: Media (12)Website Builder: Additional (6)Website Builder: Text (8)Website Builder: Import (4)Website Builder: SEO (14)Website Builder: Social (12)Website Builder: Commerce (59)Website Builder: Maps (9)Website Builder: Forms (4)Website Builder: Advanced (13)Website Builder: Errors (19)

Verification during publication takes much time

Website Builder: Errors

The publication process consists of the following steps:

  • Builder generates final site files and tries to publish only those which were modified after previous publication.
  • After publication of changes builder tries to call script on published site and check in this way whether all required site files exist on the hosting.
  • If (2) ends with "false" response (that is eventually not all files exist on hosting) then builder re-publishes all site files.

Sometimes builder stuck on step (2) (or takes much time — 1-2 minutes) since connection to the end site can be problematic. Sometimes firewall on hosting server blocks builder IP on port 80. Due to this connection hangs until timeout is reached and builder tries different IP to connect.
To avoid such problem make sure that builder IP is white listed on port 80 in hosting server firewall.