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FAQ

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Add a cookie policy and customize it

Website Builder: Website creation
  • Go to "Settings" (on the top of the builder);
  • Go to "Settings" and switch to "Cookie policy";
  • Click on the checkbox "Enable cookie policy block";
  • Click on "Add new"; Enter "Cookie name" and "Cookie description";
  • If necessary, check the box "Required functional cookie". In this case, this cookie will be required;
  • Add as many Cookie names as needed;
  • Click "Apply".
#kb3044

Add a popup window to the page

Website Builder: Website creation
  • Right-click on the menu on the edited page and select "Edit menu";
  • Click on "New Item";
  • Enter the "Item Name" (for example, banner), select the radio button "Popup", enter the size, click "Apply";
  • Select a page from the list where you want the popup to be shown;
  • Check the box "Show popup when page is opened" and select the created page from the dropdown list, click "Apply";
  • In the upper left corner from the dropdown list select the popup page you created, edit the page and go back.
#kb2588

Add anchors

Website Builder: Website creation
  • Select an element by clicking on it;
  • In the right toolbar's choose Advanced category;
  • Enter Anchor name what do you want;
  • Choose the element you want to link to Anchor:
    • if it is menu item:
      • Right-click on the menu and select "Edit Menu";
      • Click on "+ New Item";
      • Edit "Item Name" and select "Link" radio button;
      • Choose link type "Anchor to";
      • Start editing necessary Anchor name, select it;
      • Click on "Apply".
    • if it is image/button:
      • Select an element by clicking on it;
      • In the right toolbar's click on a pencil icon near "URL";
      • Select "Page on your Website" and choose the necessary Anchor name;
      • Click on "Apply".
    • if it is text:
      • Double-click Text element to activate text editor;
      • Select text part you need;
      • Click "Link" button in text editor;
      • Select "Page on your Website" and choose the necessary Anchor name;
      • Click on "Apply".
#kb1936

Add animations to the website

Website Builder: Website creation

You can add animations on all elements on your website:

  • Open website builder;
  • Click left mouse button on the element in the builder that will have animations;
  • Find "Animation" section on the right toolbar;
  • Specify "Effect" type and it's properties "Direction", "Duration", "Delay", "Loop".
#kb2916

Add files (ex.: .pdf, .docx, .xlsx, .mp3, .gif, etc.) to your website:

Website Builder: Website creation
  • Mark text which you make as link;
  • Press the Link icon;
  • Choose file from your Computer and upload it;
  • Tick „Open in New Window“ if necessary.

In Styles-->Links - you can select the color of Link text and hover.

Types of files that can be added to your website: .jpg, .jpeg, .gif, .png, .svg, .ico, .psd, .swf, .aac, .wav, .ra, .midi, .ram, .wma, .ogg, .ape, .mp3, .mp4, .mpeg, .avi, .flv, .mkv, .mov, .pdf, .docx, .doc, .xls, .xlsx, .rtf, .ppt, .pptx, .odt, .txt, .csv, .html, .xml, .yml, .rar, .zip.

#kb316

All my components (text, photos, buttons, etc.) disappeared when I changed the template

Website Builder: Website creation

Each template has its own default elements and each element is placed differently per template.

So, after changing template, your created website will be lost.

#kb304

Create a landing page

Website Builder: Website creation
  • If you don't have a website yet:
    • You can use the "Landing page" template;
  • If you already have a website and want to create "Landing page" from it:
    • Сonnect the menu items with the necessary sections of your website by going through the steps (in step 4, use the part for "menu item").
#kb300

Edit my website while the "Under construction" page is online

Website Builder: Website creation

If you haven't created your website yet:

  • Select the required "Under construction" template, edit and publish it;
  • In the upper left corner of the Website Builder, from the "New/Reset" dropdown list, select "Change template" and select a new chosen template;
  • Select the checkbox "Got it" and click "Yes, change template";
  • Edit your website, but don't publish it until it's finished. Use the "Preview" button to view your website. In the upper left corner of the "Publish" dropdown list, select "Save Draft" to save your progress.

If you decided to hide your website while you are creating it, but don't want to lose the changes made:

  • Go to "Publish" dropdown list and select "Backup/Restore" option;
  • Click "Download backup" button;
  • In the upper left corner of the Website Builder, from the "New/Reset" dropdown list, select "Change template" and select a new chosen "Under construction" template;
  • Select the checkbox "Got it" and click "Yes, change template";
  • Edit and publish it;
  • Go to "Publish" dropdown list and select "Backup/Restore" option;
  • Swich to the Restore tab, click "Browse", choose downloaded backup from your computer and click "Restore";
  • Edit your website, but don't publish it until it's finished. Use the "Preview" button to view your website. In the upper left corner of the "Publish" dropdown list, select "Save Draft" to save your progress.
#kb3092

Element is visible in the builder but not visible in the preview

Website Builder: Website creation

Element is visible in the builder but not visible in the preview:

  • Select an element and choose "Visibility" tab in the right toolbar;

If an element is not visible but should be you need to:

  • Turn the tick "ON" in the checkbox for the particular element for it to appear.

If it is still not appearing in the preview:

  • Find the element in Horizontal/Vertical (parental) layout and check for its "Visibility" option;
  • Turn the tick "ON" in the checkbox (for the layout) so its inner element would be also visible in the preview.
#kb2552

Hide elements for different devices

Website Builder: Website creation

Visibility options on different devices:

  • Select an element and on the right toolbar choose "Visibility";
  • Select a parent layout and choose the "Visibility" option for the device that you want to show/hide;
  • Turn the tick on/off depending on the action that you want to apply.
#kb2548

Horizontal scrollbar on my website

Website Builder: Website creation

If you see horizontal scrollbar on your site then it most probably caused by some elements on site which are placed too far to the right from site content. You can easily check this. Enter site builder and check all pages if they also have horizontal scrollbar in the editor. If it does then scroll right to the end and you will most probably find an element there (note that it can be absolutely white - for example small white Shape - so that it can sometimes be hard to detect it). Position the element properly inside content bounds or delete it if is not needed. If this element is needed only in one version (Wide, Desktop, Tablet, Phone) then you can right-click it and choose to hide it in context menu.
If no such elements left on page in the editor the horizontal scrollbar must disappear. After that publish your site.

#kb1676

Make to download a file by clicking on the element

Website Builder: Website creation
  • Select element that will be used to download a file (example: image, button, text);
  • Find the "URL" radio button in the right toolbar's first tab;
  • Click on the "Pencil" button by the "No link selected" option, you will see a "Link properties" popup;
  • Choose the "File from your Website" radio button and click on the "Pencil" button;
  • Click on the "Upload New File" – upload the necessary file, click the "Select" and after “Apply” button.
#kb2600

Make your website reponsive

Website Builder: Website creation

Making your website responsive consists of the following steps:

  • Turn on the "Phone" mode;
  • Move each element considering borders on the mobile version;
  • Check this mobile version on Preview and enable it;
  • Do the same with other website versions: Tablet, Desktop, Wide;
  • Use Auto Layout mode which makes your website responsive automatically (you need to create 1 version only).
#kb1708

Save/Restore backup

Website Builder: Website creation

Save backup:

  • Go to "Publish" dropdown list and select "Backup/Restore" option;
  • Click "Download backup" button.

Restore backup:

  • Go to "Publish" dropdown list and select "Backup/Restore" option;
  • Swich to the "Restore" tab, click "Browse", choose downloaded backup from your computer and click "Restore".
#kb3372

Transfer website content from one domain to another

Website Builder: Website creation

To transfer builder content from one domain to another, you need:

Save backup:

  • Open your Websites;
  • Open the builder with the original domain using "Edit Website" button;
  • Go to "Publish" button options and select "Backup/Restore" option;
  • Click "Download backup" button.

Restore backup:

  • Open the builder with the new domain using "Edit Website" button;
  • Recover a copy with "Publish" button options by selecting the "Backup/Restore";
  • Choose the restore option and Browse it from your computer;
  • Save/Publish.
#kb2524
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