Site.pro
  • Website Builder
    • Website Builder
    • Online Stores
    • Templates
    • Domains
    • Plugins
    • Languages
    • FAQ
    • Affiliate program
    • Examples
  • Prices
  • Website Import
  • For Resellers
    • White Label
    • Prices
    • Panels
    • How it Works
    • Free Websites
    • Marketing Kit
    • Mass Import
    • Our Partners
    • FAQ
    • Documentation
    • Blog
  • Contact Sales
  • faceLog In
    Sign In with Facebook
    or
    Remind password
    A new password will be sent to the specified e-mail address.
    Return to login form
  • inputRegister
    Sign Up with Facebook
    or
  • $
    • USD — $
    • EUR — €
    • GBP — £
    • BRL — R$
    • PLN — zł
    • INR — ₹
    • TRY — TL
    • AUD — A$
    • CAD — C$
    • CZK — Kč
    • DKK — kr
    • HKD — HK$
    • HUF — Ft
    • ILS — ₪
    • JPY — 円
    • MXN — Mex$
    • NOK — kr
    • NZD — NZ$
    • PHP — ₱
    • RUB — ₽
    • SGD — S$
    • SEK — kr
    • CHF — Fr
    • TWD — NT$
    • THB — ฿
    • CNY — ¥
    • RSD — din
    • BGN — лв.
    • RON — Lei
    • HRK — kn
    • ZAR — R
    • BYN — p.
    • UAH — ₴
    • KZT — ₸
    • CLP — CH$
  • English
    • English
    • O'zbek
    • Schweizerdeutsch
    • Nederlands
    • Deutsch
    • Français
    • Español
    • Italiano
    • Português (BR)
    • Norsk
    • Suomi
    • Svenska
    • Dansk
    • Magyar
    • Čeština
    • Română
    • 日本語
    • 简体
    • 繁體
    • Polski
    • Ελληνικά
    • Русский
    • Türkçe
    • Беларуская
    • العربية
    • فارسی
    • עברית
    • Latviešu
    • Украї́нська
    • Bahasa Indonesia
    • Bahasa Malaysia
    • ภาษาไทย
    • Eesti
    • Hrvatski
    • Lietuvių
    • Slovenčina
    • Srpski
    • Tiếng Việt
    • Castellano
    • Bosanski
    • Български
    • हिन्दी
    • Қазақ
    • Slovenščina
    • Wikang Tagalog
    • ქართული
    • Azərbaycan
    • ភាសាខ្មែរ
    • And additional 3 languages inside Site.pro website builder
  • Website Builder
    • devicesWebsite BuilderProfessional Website Builder for Your Business
    • Online StoresSell your goods or services anywhere on the website
    • collectionsTemplates200+ Awesome Templates. Choose the website design you want to use from a range of hundreds of pre-made, high quality templates.
    • domainDomainsFind a perfect domain name
    • Plugins
    • Languages
    • FAQ
    • Affiliate program
    • Examples
  • Prices
  • Website Import
  • For ResellersWhite Label
    • local_floristWhite LabelProvide site builder to your clients
    • local_offerPricesStart Reselling. Pay for live websites. Free Websites
    • buildPanelsDownload plugin for your panel. Compatible with: cPanel, ISPmanager, WHMCS, Plesk, DirectAdmin, Vesta, ZPanel, InterWorx, Custom Panel or Billing (API)
    • How it WorksCloud or On-Premises. Recommendations for Builder Server
    • Free WebsitesUnlimited Quantity of Free Websites
    • Marketing KitUse White Label Marketing Kit To Increase Your Sales
    • Mass Import
    • Our Partners
    • FAQ
    • descriptionDocumentation
    • Blog
  • Contact Sales

FAQ

Please use keywords in English only.
Builder Issues (53)WHMCS (4)Website Issues (2)Cloud Brand (2)On-Premises Brand (18)Payment Issues (9)cPanel (8)Plesk (6)DirectAdmin (7)ISPmanager (4)

Unable to log in to cPanel

WHMCS

1. This error is usually thrown when no (or incorrect) username or password is specified in admin area for a customer in WHMCS. Username and password should be the same which customer uses to login to his cPanel account.

2. Another possible reason is a firewall on cPanel server which blocks connections of WHMCS server on port 2083 (even if WHMCS and cPanel is one server). To fix this problem whitelist IP of WHMCS on cPanel.

We recommend you to update builder plugin on WHMCS by documentation. It includes some features and many fixes. You can find more details on update here: https://marketplace.whmcs.com/product/1086.

#kb560

Bad URL

WHMCS

This error can be thrown when incorrect username or password is specified in admin area for a customer in WHMCS. Username and password should be the same which customer uses to login to his account in hosting panel.

We recommend you to update builder plugin on WHMCS by documentation. It includes some features and many fixes. You can find more details on update here: https://marketplace.whmcs.com/product/1086.

#kb600

Username or password of DirectAdmin panel user is incorrect

WHMCS

This error is usually thrown when no (or incorrect) username or password is specified in admin area for a customer in WHMCS. Username and password should be the same which customer uses to login to his DirectAdmin account.

#kb620

There is no admin output for this module

WHMCS

Yes, that is correct. The builder module does not have output in admin area therefore built-in WHMCS message "There is no admin output for this module" is displayed.
The module only adds button "Open Site Builder" (or "Open [your-builder-name]") in client area to each product details page of hosting type. Please log in to some WHMCS client, open details of some hosting service and you will see this button in the right side menu box.

#kb644
© Site.pro Website Builder 2021. United States. Terms of Service