FAQ

For Hosting Companies

Please use keywords in English only.

Add custom HTML/JS/CSS code into a website

Website Builder: Plugins

Custom HTML/JS/CSS code can be inserted into a website in 2 ways:

  • by going to website "Settings" menu, switching to "Scripts" tab and inserting your code into one of 3 available fields:
    • "Before </head>" - inserts code in the ending of page/website section <head>
    • "Before </body>" - inserts code in the ending of page/website section <body>
    • "After </body>" - inserts code in the beginning of page/website section <body>
    The script can be added either for whole website (all pages) or for exact page.
  • by adding module "Custom HTML" from group "Advanced". This module can be added to any place of the page/website and can have any size.
#kb2616

Add Google AdSense to my website

Website Builder: Plugins
  • In the top toolbar, in the "Advanced" widget, select the "AdSense" block and place it where you want on the page;
  • Select the "Adsense" block on the page by clicking on it;
  • In the right toolbar, select the "AdSense" category;
  • Enter the Adsense code by clicking on the square with the inscription: "Click to edit script";
  • Click "Apply".
#kb3036

Add Tawk.to to my website

Website Builder: Plugins
  • In the top toolbar, in the "Advanced" widget, select the "Tawk.to" block and place it where you want on the page;
  • Select the "Tawk.to" block on the page by clicking on it;
  • In the right toolbar, select the "Tawk.to";
  • Enter the Site ID. Site ID you can found in tawk.to admin dashboard on property settings page.
#kb3084

Custom HTML widget does not work

Website Builder: Plugins

There can be many reasons for this issue. One of the reasons may be in improper HTML code usage in the widget.

  • Open browser developer toolbar (key F12);
  • Switch to "Console" tab, check if there are red messages;
  • If there are, then you should check and fix your script according to those messages.

If you need help in figuring it out, you may contact us by creating a ticket and describing the problem.

#kb652

Store and Blog on published website have words in English

Website Builder: Plugins

Some builder elements, like Store, Store Cart, Blog and others may have their own built-in words and buttons with native words. For example Store has buttons like "Add to Cart" or texts like "Price", "Category", etc. These values cannot be changed, and sometimes they are published in English language rather than the desired language.

The language of these words depend on website language. The website language is determined in 2 ways:

  • When using Flags element — then your website is considered multilingual and built-in words on website will be translated on published website to a language the website is currently opened on.
  • When using no Flags element — then website language is determined by site builder language during website publication. So if you do not use Flags element and want built-in words to be translated the desired language, then make sure that you have builder switched to that language before publishing website.
#kb2206

Your own plugin creation

Website Builder: Plugins

For On-Premises brand only:

To create your own plugin, please use this plugin creation guide.
#kb428