FAQ

The problem with Google Maps usually appears because you did not insert your API key into builder installation. To insert your API key please take the following steps:

• Create your API key in Google console here
• Enable the following APIs for your key:
  • Maps Elevation API
  • Maps JavaScript API
  • Places API
  • Geocoding API
• Add the value of your API key into Site.pro configuration:
  • open licenses page
  • expand your On-Premises brand
  • click on Maps API link
  • add your API key into field API Key of block Google Maps
  • click Apply button in Maps API dialog and Apply button in Brand dialog

Make sure that your used Google Maps API key in builder installation is authorized and not restricted to use for your builder domain. You may also try to use another API key to check if this solves the problem.

For On-Premises brand only:

To insert Bing maps to the site builder you have to do the following steps:

• Insert "bingMapsApiKey" line anywhere in config.json (except inside "db" property). Ex. "bingMapsApiKey": "Your API key here";
• Get bingMapsApiKey from here ;
• You should add your domains to the list of allowed domains to use this API key. You can do it by pressing „Restrict key“ in „API key created“ pop-up.

Notice: your each client have to add API Keys for published websites in a builder by themselves (this field they find on builder in Bing maps properties).

If you see this message on published website it means that your used API key lacks some requirements on Google console account.

In order to see details of the problem:

• Open Developer console in browser on your website page with Google map (usually key F12);
• Switch to tab "Console";
• Find a red error message from Google with problem details. Follow specified recommendations to fix the problem.