Site.pro
  • Website Builder
    • Website Builder
    • Online Stores
    • Plantillas
    • Dominios
    • Plugins
    • Languages
    • FAQ
    • Programa de afiliados
    • Ejemplos
    • For Design Studios
  • Precios
  • Website Import
  • Para Resellers
    • White Label
    • Precios
    • Paneles
    • Cómo funciona
    • Sitios Gratis
    • Kit de Marketing
    • Mass Import
    • Nuestros Partners
    • Versión Gratis
    • Documentación
    • Blog
    • Domainity
    • FAQ
  • Contact us
  • faceAcceder
    Registrarse con Facebook Registrarse con Google
    o
    Recordar contraseña
    Se enviará una nueva contraseña a la dirección de correo indicada.
    Volver al formulario de ingreso
  • inputRegistrarse
    Registrarse con Facebook
    Registrarse con Google
    o
  • $
    • USD — $
    • EUR — €
    • GBP — £
    • BRL — R$
    • PLN — zł
    • INR — ₹
    • TRY — TL
    • AUD — A$
    • CAD — C$
    • CZK — Kč
    • DKK — kr
    • HKD — HK$
    • HUF — Ft
    • ILS — ₪
    • JPY — 円
    • MXN — Mex$
    • NOK — kr
    • NZD — NZ$
    • PHP — ₱
    • RUB — ₽
    • SGD — S$
    • SEK — kr
    • CHF — Fr
    • TWD — NT$
    • THB — ฿
    • CNY — ¥
    • RSD — din
    • BGN — лв.
    • RON — Lei
    • HRK — kn
    • ZAR — R
    • BYN — p.
    • UAH — ₴
    • KZT — ₸
    • CLP — CH$
  • Castellano
    • العربية
    • Azərbaycan
    • Bahasa Indonesia
    • Bahasa Malaysia
    • Беларуская
    • Български
    • Bosanski
    • Castellano
    • Čeština
    • Dansk
    • Deutsch
    • Eesti
    • Ελληνικά
    • English
    • Español
    • 繁體
    • فارسی
    • Français
    • Հայերեն
    • हिन्दी
    • Hrvatski
    • Italiano
    • עברית
    • 简体
    • ქართული
    • Қазақ
    • Latviešu
    • Lietuvių
    • Magyar
    • Nederlands
    • 日本語
    • Norsk
    • O'zbek
    • ภาษาไทย
    • ភាសាខ្មែរ
    • Polski
    • Português (BR)
    • Română
    • Русский
    • Schweizerdeutsch
    • Slovenčina
    • Slovenščina
    • Srpski
    • Suomi
    • Svenska
    • Tiếng Việt
    • Türkçe
    • Украї́нська
    • Wikang Tagalog
    • Y 2 idiomas adicionales dentro del constructor de sitios Site.pro
  • Website Builder
    • Website BuilderEverybody can easily make a website, landing page or e-commerce.
    • Online StoresSell your goods or services anywhere on the website
    • Plantillas200+ plantillas. Responsive design
    • DominiosComprar dominio. Connect Your Domain. Transfer Domain.
    • Plugins
    • Languages
    • FAQ
    • Programa de afiliados
    • Ejemplos
    • For Design Studios
  • Precios
  • Website Import
  • Para ResellersWhite Label
    • White LabelThe most popular white label tool is ideal for reselling.
    • PreciosStart reselling. Pay for live websites. Sitios Gratis
    • PanelesUn producto para todas las plataformas. Descargar plugin para tu panel
    • Cómo funcionaCloud or On-Premises. Recomendaciones para Servidor del Constructor
    • Sitios GratisIlimitados sitios web
    • Kit de MarketingUse White Label Marketing Kit To Increase Your Sales
    • Mass Import
    • Nuestros Partners
    • Versión Gratis
    • Documentación
    • Blog
    • Domainity
    • FAQ
  • Contact us

FAQ

Para Hostings

Please use keywords in English only.
Profile (4)Payment Issues (8)License (13)Managing Website (1)Brand: Cloud (4)Brand: On-Premises (15)Installation: Builder (10)Installation: Builder Plugin (5)Hosting/Billing panels: cPanel (8)Hosting/Billing panels: DirectAdmin (7)Hosting/Billing panels: ISPmanager (4)Hosting/Billing panels: Plesk (6)Hosting/Billing panels: WHMCS (4)Website Builder: Plugins (7)Website Builder: Website creation (19)Website Builder: Media (8)Website Builder: Text (6)Website Builder: Import (4)Website Builder: SEO (14)Website Builder: Social (1)Website Builder: Commerce (11)Website Builder: Maps (3)Website Builder: Forms (3)Website Builder: Errors (19)

"Form sending failed. (4): SMTP connect() failed"

Website Builder: Forms

When you get this error when sending mail from your website then it usually means one of these:

  • SMTP data is incorrect (double-check username and password, make sure that you specified correct host and port).
  • Firewall on your hosting server blocks outgoing connections from specified SMTP host and/or port. Contact your hosting support and describe this problem to fix the issue.
  • Specified SMTP host (in case if it is a domain — not IP) is not resolved on your hosting server or resolved to a wrong IP address. Contact your hosting support and describe this problem to fix the issue.

For more details on this issue please refer this page.

#kb1680

"Form sending failed. (4): Could not instantiate mail function"

Website Builder: Forms

The reason of this error during form sending on published website appears due to the fact that PHP function "mail" is not working properly. There can be multiple reasons for that. The most common reason is that you do not have mail service running on your server (e.g. sendmail or postfix) and/or you do not have it properly configured in configuration of PHP the website is running on.

To fix this error, try to install sendmail service to your server and specify correct value for PHP parameter "sendmail_path" (by default it has value "/usr/sbin/sendmail -t -i" which might be correct in your case as well).

#kb2832

I am not receiving mails from contact form

Website Builder: Forms

The problem may occur when you are using field Form will be sent from this Email in form configuration in builder. For example you use address in this field example@mysite.com. Then mails may not be received on your email account due to the fact that domain mysite.com does not have DNS record of type SPF (for more details please see https://en.wikipedia.org/wiki/Sender_Policy_Framework). Due to this mails can be blocked by mail servers. If you are an owner of domain "mysite.com" you need to add SPF record in DNS configuration of your domain.

When you do not have field "Form will be sent from this Email" filled in then the address no-reply@mysite.com is used (where "mysite.com" is replaced with your website domain name). In this case the reason of not receiving mails is the same as described above.

#kb1524
© Site.pro Website Builder. Estados Unidos, Washington. Terms of Service