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It costs nothing. The website import is included to all plans: Free, Starter, Business, Design Studio.

To activate a plan go to Prices page.

If you get this error while importing a website, it means the IP of the domain you imported is registered by another Site.pro user.
If you want to transfer your website created with Website Builder from one hosting company to another, follow these steps.

Imported websites sometimes need additional adaptation for different devices.

• Go to Page structure on the right side of your website builder;
• Go through whole the structure and check all elements of horizontal and vertical layout type;
• In the right toolbar select "Size", all elements should be with:
  • Specify "Width" preferably in "100%" or "auto";
  • "Height" is "auto";
  • All "Min" and "Max" checkboxes in Size section should be off;
• Check elements for each page;
• Click on the preview to check the result.