How to fix "Authorization required" error?

Make sure that you clicked "Apply" button in your On-Premises brand after builder installation. If you clicked it and website builder is still throwing error "Authorization required", take the following steps to fix it:

Method 1:

Check if API username and password that you entered during website builder installation are correct.

1. Open website builder file "config.json" located in website builder web root folder.
2. Locate parameters "apiUsername" and "apiPassword".
3. Make sure they are the same as specified in On-Premises brand.
4. Fix them if needed (if password in the license contains symbols "/" please replace it with "\/" in "config.json" file) and save the file.
5. Click "Recheck" button in On-Premises brand to see if the problem was resolved.

Method 2:

If method 1 did not help, try the following:

1. Open file ".htaccess" located in website builder web root folder.
2. Comment line below:
   RewriteRule ^(.*)$ index.php [L,QSA]
   
3. Uncomment line:
   #RewriteRule ^(.*)$ index.php?HTTP_AUTHORIZATION=%{HTTP:Authorization} [L,QSA]
4. Save file.
5. Open file "config.json".
6. Add parameter "keepHtaccess": true somewhere in the middle and save the file.
7. Click "Recheck" button in On-Premises brand to see if the problem was resolved.