FAQ

According to GDPR policy, information about domain name owners is hidden by default for both individuals and companies. Exceptions may be national domain zones of specific countries. To clarify the possibility of hiding information about the domain owner for these specific zones, please contact us on the Ticket system.

To buy a domain name for your website, select one of the options.

Option 1:

• Go to Domain purchase page and start typing a keyword or a phrase: our system will automatically check the availability of popular domain zones, and offer you the available ones.
• Click on the "Buy" button to place the domain into the shopping cart;
• Follow the steps in the shopping cart to complete the domain purchase.

Option 2:

• Go to My Websites;
• Click the "+ Add domain" button, which is located under your website's domain name, or click "Create New Website" button;
• Start typing a keyword or a phrase: our system will automatically check the availability of popular domain zones, and offer you the available ones;
• Click on the "Buy" button to place the domain into the shopping cart;
• Follow the steps in the shopping cart to complete the domain purchase.

Please be informed that after domain registration you need to click on gear next to it and make it as default (it will connect with your website).

As well, be aware that it may start working up to 24 hours (usually it takes ~ 15 min). If the domain does not start working within 24 hour please inform us by creating a support ticket.

To verify your domain with GSuite, please follow these steps:

• Go to My Websites page;
• Click "DNS ZONE" button next to the domain you need to verify;
• Click "Add field" and fill in "Host" field with "@", "Record Type" field with "TXT";
• Paste the verification code provided by GSuite service in the "Record" field;
• Save the changes.

You can always check domains' price and availability here.

Some exclusive offers for specific nTLDs:

• .site.pro domain price is 1€;
• .xyz, .art domain price is 2€;
• .shop domain price is 1€ for the first year if you upgrade your plan to "Business"/"Design Studio".

Follow these instructions: domreg.lt

In order to change the contact information in a domain name, you need to:

• Send us a request to support@site.pro from the email you indicated in your contact information. Your email should contain the information that needs to be changed and the new information;
• After some time, you will receive an email asking you to confirm the new contact details of the domain. Follow the link in the email to confirm the changes.