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FAQ

Please use keywords in English only.
Profile (5)Payment Issues (5)Affiliate Program (4)Managing Website (7)Domains: Purchasing (6)Domains: Connecting (14)Domains: Mailboxes (4)Website Builder: Plugins (5)Website Builder: Website creation (13)Website Builder: Media (6)Website Builder: Text (5)Website Builder: Import (5)Website Builder: SEO (6)Website Builder: Social (1)Website Builder: Commerce (9)Website Builder: Maps (3)Website Builder: Forms (2)Website Builder: Errors (3)Web Design Studio (1)

Bing map error

Website Builder: Maps

Please check have you inserted Bing Maps API key to map's properties:

  • Select the map by clicking on it;
  • In the right toolbar's choose "Bing maps";
  • Edit "API Key".

If you have more than one map on your page, you need to insert API key in all maps.
Create your API key here

#kb532

Google map error

Website Builder: Maps

Please check have you inserted Google.com Maps API key to map's properties:

  • Select the map by clicking on it;
  • In the right toolbar's choose "Google maps";
  • Edit "API Key".
If you have more than one map on your page, you need to insert API key in all maps.
Create your API key here.

#kb280

This page can't load Google Maps correctly

Website Builder: Maps

If you see this message on published website it means that your used API key lacks some requirements on Google console account.

In order to see details of the problem:

  • Open Developer console in browser on your website page with Google map (usually key F12);
  • Switch to tab "Console";
  • Find a red error message from Google with problem details. Follow specified recommendations to fix the problem.
#kb1920
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