FAQ

1. Go to My Websites page;
2. Choose option:
   • If you have no active websites: choose option "Connect my existing domain";
   • If you have an active website: click "+Add domain" link below the name of your website, then choose "Connect my existing domain";
3. Specify the domain name in the opened field and click "Add" button;
4. Go to domain control panel of your domain registrar;
5. Delegate the domain by changing it's Nameserver (NS) records to
   ns1.site.pro (required)
   ns2.site.pro (required)
   ns3.site.pro (optional)
   ns4.site.pro (optional)
6. Make sure to remove all other NS records.

Follow the instructions to change Nameserver (NS) records depending on your domain registrar:

• Bluehost
• Domain.com
• Dreamhost
• GoDaddy
• Google Domains
• HostGator
• Hover
• NameCheap
• Network Solutions

If you can't change Nameserver (NS) records – you may park your domain:

• Go to My Websites page;
• Expand "Edit website" dropdown list;
• Copy real IP address of your Site.pro website;
• Go to domain control panel of your domain registrar to update A records of your domain;
• Replace <placeholder> to a real IP address of your Site.pro website:
  @  A  <IP of website>
  www  A  <IP of website>

Please be informed that after domain DNS renewal it may start working up to 24 hours (usually it takes ~15 min). If the domain does not start working within 24 hours please inform us by creating a support ticket.

• You need to get an Authorization (Auth) code from your current domain/hosting provider;
  (This code may also be called an "EPP code" or "transfer key/code" or "secret key/code". You might find this code in your current provider’s settings, or you could request a code from your current provider. Sometimes it may take a day or two to get this code, so we recommend requesting it right away. Make sure that your domain is unlocked from transferring by asking your current domain provider about it).
• Go to My Websites;
• Click "Add domain" link;
• Choose the "Connect your domain" option;
• Insert your domain and press the "Add" button;
  (While transferring, keep in mind, if the domain's expiration date is coming to the end, our system can ask you to pay a little extra for its extension).
• Inform Site.pro support team via the tickets system about the taken steps and provide a domain authorization code.

• Log in to your Domain Dashboard;
• Select the domain you wish to modify:
  • In the Card view, click the domain's Manage button;
  • In the List view, click the domain or its gear icon on the right-hand side.
• On the next page, click DNS & Nameservers on the left-side menu;
• In the DNS & Nameservers section, you will see the current name servers of your domain. Click the three-dots menu, then select Edit.
• Change the nameservers (NS) of your domain to:
  ns1.site.pro
  ns2.site.pro
  ns3.site.pro
  ns4.site.pro
• Click Submit your changes.

Source of information: domain.com.

Please be informed that after domain DNS renewal it may start working up to 24 hours (usually it takes ~15 min). If the domain does not start working within 24 hours please inform us by creating a support ticket.

• Sign in to Google Domains;
• Select the name of your domain;
• At the top left, click Menu Menu and then DNS;
• At the top of the page, click Custom;
• In the “Name Servers” field, enter a custom name server. If you can't find this field, at the upper right corner, click "Manage Name Servers";
• Click Add +;
• Add name servers:
  ns1.site.pro
  ns2.site.pro
  ns3.site.pro
  ns4.site.pro
• Save.

Source of information: Google Domains.

Please be informed that after domain DNS renewal it may start working up to 24 hours (usually it takes ~15 min). If the domain does not start working within 24 hours please inform us by creating a support ticket.

• Navigate to the Manage Websites page;
• Open the Manage page for your site
  • If you're in Grid view, hover over your website and click the Manage button;
  • If you're in List view, click the Manage button to the right of your website;
• Click the DNS tab;
• Click the Add Record button;
• Hover over the NS Record section and click the ADD link;
  • Host: Enter the subdomain of this specific nameserver: ns1, ns2, ns3, ns4;
  • Points to: Enter the URL the nameserver will resolve to: site.pro;
• Click the Add Record button to save.

Source of information: dreamhost.com.

Please be informed that after domain DNS renewal it may start working up to 24 hours (usually it takes ~15 min). If the domain does not start working within 24 hours please inform us by creating a support ticket.

• Sign in to your Hover Control Panel. If you have a single domain you will be taken directly to your domain's overview page. If you have multiple it will direct to you a list of your domains, click on the domain name to be taken to its overview page;
• On the overview page, navigate to nameservers on the left-hand side of the page and select Edit;
• Enter nameserver information in the pop-up window:
  ns1.site.pro
  ns2.site.pro
  ns3.site.pro
  ns4.site.pro
• Click Save nameservers to push through the changes.

Source of information: hover.com.

Please be informed that after domain DNS renewal it may start working up to 24 hours (usually it takes ~15 min). If the domain does not start working within 24 hours please inform us by creating a support ticket.

• Log in to your Customer Portal;
• On the Dashboard, click "Domains" from the left-side menu;
• In the "Manage Domains" section, you will see all the domains in your account. Click your domain or the "More" button to see the "Domain Overview" tab, where more details and options for the selected domain will be displayed;
• Under "Name Servers", click the "Change" link to update your name servers.
  Alternatively, you may hover your mouse over the icons on the left, then click "Name Servers";
• From here, you may either enter specific name servers or automatically point your domain to one of your hosting packages.
  • Select "Manually set my name servers";
  • Enter the nameservers (NS):
    ns1.site.pro
    ns2.site.pro
    ns3.site.pro
    ns4.site.pro
• Once you have entered your name servers, click "Save Name Servers".

Source of information: hostgator.com.

Please be informed that after domain DNS renewal it may start working up to 24 hours (usually it takes ~15 min). If the domain does not start working within 24 hours please inform us by creating a support ticket.

• Log in to the Account Manager;
• Select "Domains" on the left side of the page;
• Select the domain name you want to change;
• On the domain page, go down to the "Advanced Tools" section;
• Click "Manage" next to Nameservers(DNS);
• Enter nameservers:
  ns1.site.pro
  ns2.site.pro
  ns3.site.pro
  ns4.site.pro
• Click "Save".

Source of information: networksolutions.com.

Please be informed that after domain DNS renewal it may start working up to 24 hours (usually it takes ~15 min). If the domain does not start working within 24 hours please inform us by creating a support ticket.

• Log in to your GoDaddy Domain Control Center;
• Select your domain to access the "Domain Settings" page;
• Select "Manage DNS" under "Additional Settings";
• Select "Change" in the "Nameservers" section;
• Choose "Enter my own nameservers (advanced)". Enter nameservers:
  ns1.site.pro
  ns2.site.pro
  ns3.site.pro
  ns4.site.pro
• Select "Save";
• Check the box next to "Yes, I consent to update Nameservers for the selected domain(s)".

Source of information: godaddy.com.

Please be informed that after domain DNS renewal it may start working up to 24 hours (usually it takes ~15 min). If the domain does not start working within 24 hours please inform us by creating a support ticket.

• After signing into your account, select "Domain List" from the left sidebar and click the "Manage" button next to your domain in the list. Then find the "Nameservers" section and select "Custom DNS" from the drop-down menu;
• After that, enter your hosting nameservers one by one in each line:
  ns1.site.pro
  ns2.site.pro
  ns3.site.pro
  ns4.site.pro
• When the nameservers are entered, press the green checkmark to save changes.

Source of information: namecheap.com.

Please be informed that after domain DNS renewal it may start working up to 24 hours (usually it takes ~15 min). If the domain does not start working within 24 hours please inform us by creating a support ticket.

• Log in to your Bluehost control panel;
• Click the Domains tab from the side navigation menu to the left;
• Next to the domain name you wish to update, click the ▼ icon next to Manage, then choose DNS from the drop-down menu that appears;
• Under DNS Manager, scroll down and find the record you wish to modify;
• From the right side of the record, click the ⋮ (ellipses) icon, then click Edit from the menu that pops up;
• Change the nameservers (NS) of your domain to:
  ns1.site.pro
  ns2.site.pro
  ns3.site.pro
  ns4.site.pro
• Click the Save button.

Source of information: bluehost.com.

Please be informed that after domain DNS renewal it may start working up to 24 hours (usually it takes ~15 min). If the domain does not start working within 24 hours please inform us by a support ticket.

• Open My Websites;
• Find your domain in the "Unlinked domains" list and click on the gear next to it. If you can't find it, unlink your domain from a website;
• Change the DNS settings of the domain: DNS zone (CNAME, A, etc.) or Nameservers;
• Save the changes.

Jei norite perkelti savo domeną į Site.pro, atlikite šiuos veiksmus:

Nueikite į puslapį iv.lt:

• Prisijunkite prie iv.lt “klientų sistema” su savo turimais prisijungimo duomenimis
• Pagrindiniame puslapyje raskite savo domeną ir spustelėkite jį
• Nuspauskite mygtuka ,,domeno turėtojo ID"
• pažymėkite „Taip, pageidauju iškelti domeną“, paspauskite „Toliau“
• Ekrane pamatysite domeno ID kodą.

Nueikite į puslapį domreg.lt:

• Eikite į „Paslaugos“ (puslapio viršuje)
• Pasirinkite parinktį „domeno turėtojo paskyra“
• Paspauskite mygtuką „domeno turėtojo paskyra“
• Aktyvuokite savo paskyrą:
• Į ,,domreg.lt" aktyvacijos formą įveskite ID kodą, kurį gavote iš iv.lt
• Įrašykite el. paštą, kuriuo buvo užregistruotas domenas
• Patikrinkite savo el. pašto dėžutę ar gavote prisijungimo nuorodą iš domreg.lt
• Paspauskite ant nuorodos ir prisijunkite prie savo paskyros
• Pasirinkite parinktį „inicijuoti tiekėjo keitimą“ ir pasirinkite „Realtimer register“

Eikite į Site.pro:

• Paspauskite „Pridėti domeną“
• Prijunkite savo domeną
• Įterpkite savo domeną
• Paspauskite „Pridėti“
• Apie atliktus veiksmus informuokite Site.pro konsultavimo komandą

The Domain Name Server/System (DNS) is a system for obtaining information about domain zones and IP addresses on which websites are hosted. Simply put, for your domain name to be able to indicate on which server your website is hosted and where it needs to go in order to open this exact website on the Internet, DNS records must be specified.

For example, to redirect any domain of yours to your website created on Site.pro builder, it is enough to specify the following DNS for the domain in your domain's DNS zone management panel: