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FAQ

Please use keywords in English only.
Profile (10)Payment Issues (5)Affiliate Program (4)Managing Website (12)Domains: Purchasing (13)Domains: Connecting (24)Domains: Mailboxes (4)Website Builder: Plugins (3)Website Builder: Website creation (32)Website Builder: Pictures (9)Website Builder: Media (12)Website Builder: Additional (6)Website Builder: Text (7)Website Builder: Import (5)Website Builder: SEO (17)Website Builder: Social (12)Website Builder: Commerce (63)Website Builder: Maps (7)Website Builder: Forms (3)Website Builder: Advanced (17)Website Builder: Errors (3)Web Design Studio (2)

How to connect domain from NameCheap?

Domains: Connecting
  1. After signing into your account, select "Domain List" from the left sidebar and click the "Manage" button next to your domain in the list. Then find the "Nameservers" section and select "Custom DNS" from the dropdown menu;
  2. After that, enter your hosting nameservers one by one in each line:
    ns1.site.pro
    ns2.site.pro
    ns3.site.pro
    ns4.site.pro
  3. When the nameservers are entered, press the green checkmark to save changes.
  4. Source of information: namecheap.com.

    Please be informed that after domain DNS renewal it may start working up to 24 hours (usually it takes ~15 min). If the domain does not start working within 24 hours please inform us by creating a support ticket.