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FAQ

for Hosting Companies

Please use keywords in English only.
Profile (5)Payment Issues (8)License (12)Managing Website (2)Domains: Purchasing (1)Brand: Cloud (4)Brand: On-Premises (16)Installation: Builder (10)Installation: Builder Plugin (5)Hosting/Billing panels: cPanel (9)Hosting/Billing panels: DirectAdmin (8)Hosting/Billing panels: ISPmanager (4)Hosting/Billing panels: Plesk (6)Hosting/Billing panels: WHMCS (4)Website Builder: Plugins (4)Website Builder: Website creation (29)Website Builder: Pictures (10)Website Builder: Media (12)Website Builder: Additional (6)Website Builder: Text (8)Website Builder: Import (4)Website Builder: SEO (14)Website Builder: Social (12)Website Builder: Commerce (59)Website Builder: Maps (9)Website Builder: Forms (4)Website Builder: Advanced (13)Website Builder: Errors (19)

Google maps error

Website Builder: Maps

The problem with Google Maps usually appears because you did not insert your API key into builder installation. To insert your API key please take the following steps:

  • Create your API key in Google console here
  • Enable the following APIs for your key:
    • Maps Elevation API
    • Maps JavaScript API
    • Places API
    • Geocoding API
  • Add the value of your API key into Site.pro configuration:
    • open licenses page
    • expand your On-Premises brand
    • click on Maps API link
    • add your API key into field API Key of block Google Maps
    • click Apply button in Maps API dialog and Apply button in Brand dialog

Make sure that your used Google Maps API key in builder installation is authorized and not restricted to use for your builder domain. You may also try to use another API key to check if this solves the problem.