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  • Account & Billing

    How to change your account email?
    FAQ
    ›
    Account & Billing
    How to change your account email?
    Website Builder

    How to change your account email?

    To update the email address associated with your account, we need to verify both the old and new email addresses. This process is in place to ensure security and protect your account from unauthorized changes.

    Here’s what you need to do:
    1. Create a 'Support ticket' with a request to change your account email address;
    2. Email support@site.pro from the new email address you want to associate with your account;
    3. Include the following information in your email:
      • Current (Old) email address: The email address currently associated with your account;
      • New email address: The email address you want to switch to;
      • Reason for the change: A brief explanation of why you're requesting the update;

    Once we receive your ticket and email, we will review and verify the information provided. After confirming the details, we will securely update your account email address.


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