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FAQ
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Brand: Cloud
How to migrate from Cloud to On-Premises?
For Hosting Companies

How to migrate from Cloud to On-Premises?

In order to migrate from Cloud brand to On-Premises brand you need to take the following steps:

  • Create On-Premises brand in Site.pro account.
  • Setup website builder domain and install website builder using Builder installation guide from On-Premises brand (or direct link).
  • Contact us in the ticket and inform us that you want to migrate to On-Premises brand.
  • Wait for our response in the ticket when we collect and archive your clients' websites data in cloud website builder server.
  • Uninstall current website builder plugin from hosting panel(s). You can notify your clients about temporary website builder disabling before plugin uninstallation. The whole process can take up to 1 day (we migrate data only on business days!).
  • In the ticket we will also specify URL of archived data containing your clients' websites. Download and extract data to your On-Premises website builder installation with the following commands:
    cd [enterprise-builder-folder]
    wget -O data.zip [URL-from-ticket]
    php index.php "/api/extract-websites?zip=[data.zip]&extract=1"
  • Install website builder plugin on your hosting panel(s) using installation guide from On-Premises brand (or direct link).

If you face difficulties installing website builder or extracting data, let us know in the ticket and we will help you (we will need login details to your server).


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