FAQ › Website Builder: Errors

One or more plugins are disabled in builder toolbar

If you have one or more plugins disabled in builder toolbar (e.g., commerce or other), there can be 2 reasons for this:

You have this plugin disabled per plans configuration. To check this:
- open Site.pro licenses page;
- click on your brand to open it;
- go to item "Edit Plans";
- check what plugins you have disabled for each builder plan and enable some of them if needed.
You specified wrong hosting plan names in field "Relate with these hosting plans"; as a result, the wrong builder plan is loaded for the customer. In this case check real hosting plan names from your end and fix their values on Site.pro if needed.

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