Preview does not work (404 error)

Premium license

Builder domain is redirected to a different server (not to the builder server) and than you need to properly configure DNS record for the builder domain.

Our customer accidentally ruined his website. Backup was not created

Premium license
We have no technical opportunities to restore sites for Premium customers. Auto Backup of Builder Files is in Enterprise license only. To avoid such situations in the future - before editing download website to your computer to restore it later. Press Save Draft constantly.