Error "Website is temporary unavailable"

All published websites require active license on Site.pro. Each published website periodically makes request to Site.pro service (or On-Premises builder) to validate the license. When license validation fails, the website is blocked and message "Website is temporary unavailable" appears. Below are the reasons why this may happen.

• Your license has expired.
  Fix: In this case you need to renew your license by making a payment.
• Your license exceeds the number of live websites.
  Fix: In this case you need to renew your license by choosing a bigger package and making a payment.
Other reasons:
• You had the website manually blocked per statistics page or per Site.pro API. You can find out whether the website is blocked by going to statistics page "Domains" tab and checking the state of the website from the right (if it is blocked, you will see green button "Blocked") or by calling Site.pro API.
  Fix: In this case you can just make opposite action by unblocking the website per statistics page by clicking green button "Blocked" or per Site.pro API if you need that website to work.
• The published website is hosted on IP address which is not added to your Site.pro account. The license searching during validation is made by website IP address, and if the IP address is missing in your Site.pro account, the license is not found and the website gets blocked. Note that after some time Site.pro service automatically adds missing IPs to your account and the next time website validates the license, it will start working.
  Fix: To fix this issue instantly, you need to add website IP address manually to your Site.pro account into the brand and then call instant website license re-validation.
• The website was migrated from one builder to another (it can be even between different Site.pro accounts; for example, if the customer is migrated from one hosting to another). If the website was migrated from On-Premises to Cloud or from On-Premises to On-Premises, then the published website will still have info about previous builder it used and will keep calling it for license validation about the error.
  Fix: Just open website in builder and re-publish the website so that it gets fresh builder info. After that call instant website license re-validation

Instant website license re-validation:

Usually, published website makes license validation request once per day (or rarer if the website is working). To force website license re-validation, you need to take the following steps:

• remove file "data.json" from published website located in folder "sitepro";
• open website in a new browser session (e.g., in incognito tab).