Error: License Syncing Error: Failed syncing license
This error may occur during the installation of the on-premises Site.pro builder.During the final installation step, Site.pro (host: sync.site.pro) tries to connect to your on-premises builder on port 443 or 80 (depending on the protocol you use) to synchronize brand and license data. The number shown in the message as “response code” indicates the HTTP status that Site.pro received from your builder. If you see response code (403)Your builder is likely blocking requests from the sync.site.pro host. You need to allow connections from this host. If you see response code (404)Rewrite rules are not properly configured on your builder. If you use Apache or LiteSpeed, make sure the rewrite module is enabled and working.If you use Nginx, please refer to [this page] to set up the required rewrite rules. If you see response code (500)Your builder failed to accept the request from Site.pro. Check the error log file on your builder’s side for more details.
› › ›
For Resellers

Error: License Syncing Error: Failed syncing license

This error may occur during the installation of the on-premises Site.pro builder.
During the final installation step, Site.pro (host: sync.site.pro) tries to connect to your on-premises builder on port 443 or 80 (depending on the protocol you use) to synchronize brand and license data. The number shown in the message as “response code” indicates the HTTP status that Site.pro received from your builder.

If you see response code (403)
Your builder is likely blocking requests from the sync.site.pro host. You need to allow connections from this host.

If you see response code (404)
Rewrite rules are not properly configured on your builder.

  • If you use Apache or LiteSpeed, make sure the rewrite module is enabled and working.
  • If you use Nginx, please refer to [this page] to set up the required rewrite rules.

If you see response code (500)
Your builder failed to accept the request from Site.pro. Check the error log file on your builder’s side for more details.

People also found this article using these queries:

  • Error: Unable to sync license due to a syncing failure.
  • Error: License synchronization failed during syncing.
  • Error: License could not be synced because of a syncing error.
  • Error: Syncing the license was unsuccessful.
  • Error: Failed to synchronize license due to syncing issue.
  • Error: License sync attempt was unsuccessful.
  • Error: There was an error syncing the license.
  • Error: License synchronization did not complete successfully.
  • Error: Could not complete license syncing process.
  • Error: License failed to sync due to an error.
  • Error: The license could not be synchronized.
  • Error: License sync process encountered an error.
  • Error: Unable to complete license synchronization.
  • Error: Syncing process for license failed.
  • Error: License sync was not successful.
  • Error: Failed to complete license sync.
  • Error: An error occurred during license sync.
  • Error: License syncing was not successful.
  • Error: Could not sync license due to an error.
  • Error: There was a failure during license synchronization.