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  • Table of Contents:

    How do I reconcile returns on goods that have been sold before?
    Create a return operation type:Registers → Warehouse → Operation typesRegister a return entryWarehouse → Sales returnA new return entry is created by clicking the "" button.Fill in the fields in the window that opens:Warehouse – the warehouse to which the item or service is returned.Operation – select the return operation type, which was described in the first point.Supplier – the client who returned the items to the company.Purchase date – the date of return.Return position – "Credit" is selected automatically; if necessary, "Debit" can be selected.Currency – filled in automatically with "Eur"; if the return is made in a different currency, select the appropriate one from the list.In the "Return positions" section, enter the returned items or services by clicking the "" button.It is necessary to enter information in the columns of the position field:Items – the name of the item or service is entered in the line, or you can select it from the entire list via the "Pencil" icon.Quantity – enter the quantity being returned.Cost price (return) – if items are being returned, fill in the cost price of the returned items.Return price excl. VAT – enter the sale price of the sold item or service according to the sales invoice.Return VAT rate – enter the numerical value of the applicable VAT rate.After filling in the fields, save the entry.Print the return document by clicking the "Print" button. You can choose the appropriate return invoice template:Return;Return (Excl. VAT);Select language LT (Lithuanian) or EN (English);Select the format of the generated document: .PDF, .DOCX, .XLSX;After selecting the appropriate attributes, click the "Generate" button. Note. The
    FAQ
    ›
    Accounting Software
    ›
    Warehouse
    ›
    Sales return
    Accounting Software

    How do I reconcile returns on goods that have been sold before?

    1. Create a return operation type:
    2. Registers → Warehouse → Operation types

      Creating a return operation type in the warehouse register

    3. Register a return entry
    4. Warehouse → Sales return
    5. A new return entry is created by clicking the "" button.
    6. Fill in the fields in the window that opens:
      • Warehouse – the warehouse to which the item or service is returned.
      • Operation – select the return operation type, which was described in the first point.
      • Supplier – the client who returned the items to the company.
      • Purchase date – the date of return.
      • Return position – "Credit" is selected automatically; if necessary, "Debit" can be selected.
      • Currency – filled in automatically with "Eur"; if the return is made in a different currency, select the appropriate one from the list.

        Return entry window with fields to be filled

    7. In the "Return positions" section, enter the returned items or services by clicking the "" button.

      Return positions entry window

    8. It is necessary to enter information in the columns of the position field:
      • Items – the name of the item or service is entered in the line, or you can select it from the entire list via the "Pencil" icon.
      • Quantity – enter the quantity being returned.
      • Cost price (return) – if items are being returned, fill in the cost price of the returned items.
      • Return price excl. VAT – enter the sale price of the sold item or service according to the sales invoice.
      • Return VAT rate – enter the numerical value of the applicable VAT rate.

        Example of filling out a return position

    9. After filling in the fields, save the entry.

      Print the return document by clicking the "Print" button.

      Return document print button

    10. You can choose the appropriate return invoice template:
      • Return;
      • Return (Excl. VAT);
      • Select language LT (Lithuanian) or EN (English);
      • Select the format of the generated document: .PDF, .DOCX, .XLSX;
    11. After selecting the appropriate attributes, click the "Generate" button.

    Note. The

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