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    • How to enter a return for goods sold through the e-shop?
    Warehouse → Sales returns module Returns of goods or services sold via an electronic store can be registered in two ways:Option 1:create a return operation type: Warehouse → Sales returns create a return record, fill in the mandatory fields and the returned goods or services in "Return positions"When filling in the return, pay attention to the "Price excl. VAT" field; this field is filled with the cost price of the item, and the "Return price" field is filled with the sales price of the item or service from the original sales document.In accounting, such a record will be registered with the following correspondences: Option 2: Create operation types in Registers → Warehouse → Operation types:For returns: for returning goods to the warehouse operation type: Warehouse → Sales returnsCreate a return record;Fill in the mandatory fields and collect "Return positions";When filling out the return and selecting the returned position from the list, you only need to enter the quantity; all other fields are filled automatically based on the original sales document. Note that the return is registered for the service, not the item. In accounting, such a record will be registered with the following correspondences:Warehouse → PurchasesCreate a purchase record for returning goods to the warehouse:In the "Supplier" field, select "Your" company to which the goods are being returned;In the "Series" and "Number" fields, fill in the internal document number according to the company's accounting procedures.Purchase positions "record as received" the returned item positions that must be returned to the warehouse;The "Purchase price" field indicates the cost price of the item; In accounting, this record is registered with the following correspondences: Note. The instruction provides sample correspondence accounts from the chart of accounts; to ensure data accuracy, we recommend using correspondence accounts according to your company's approved chart of accounts and accounting policy.
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    Accounting Software

    How to enter a return for goods sold through the e-shop?

    Warehouse → Sales returns module

    Returns of goods or services sold via an electronic store can be registered in two ways:

    Option 1:

    1. create a return operation type:

      Creating a return operation type

    2. Warehouse → Sales returns create a return record, fill in the mandatory fields and the returned goods or services in "Return positions"

      Creating a return record

    3. When filling in the return, pay attention to the "Price excl. VAT" field; this field is filled with the cost price of the item, and the "Return price" field is filled with the sales price of the item or service from the original sales document.

      In accounting, such a record will be registered with the following correspondences:

      Double entry of the return in accounting

    Option 2:

    1. Create operation types in Registers → Warehouse → Operation types:

      • For returns:

        Sales return operation type

      • for returning goods to the warehouse operation type:

        Goods receipt operation type

    2. Warehouse → Sales returns
      • Create a return record;
      • Fill in the mandatory fields and collect "Return positions";

        Return record with service

    3. When filling out the return and selecting the returned position from the list, you only need to enter the quantity; all other fields are filled automatically based on the original sales document. Note that the return is registered for the service, not the item.

      In accounting, such a record will be registered with the following correspondences:

      Return correspondence document

    4. Warehouse → Purchases
    5. Create a purchase record for returning goods to the warehouse:

      Goods receipt record

      • In the "Supplier" field, select "Your" company to which the goods are being returned;
      • In the "Series" and "Number" fields, fill in the internal document number according to the company's accounting procedures.
      • Purchase positions "record as received" the returned item positions that must be returned to the warehouse;

    6. The "Purchase price" field indicates the cost price of the item;

      In accounting, this record is registered with the following correspondences:

      Double entry of goods purchase

    Note. The instruction provides sample correspondence accounts from the chart of accounts; to ensure data accuracy, we recommend using correspondence accounts according to your company's approved chart of accounts and accounting policy.