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  • Table of Contents:

    How to top up the company balance?
    The balance in the Site.pro program is a topped-up amount of money for the company (EUR excluding VAT), from which user plans, the database fee, and additional services are paid after topping up. The company's balance remains visible in the top bar. You can top up your balance in two ways:By clicking "Balance" on the black toolbar at the top of the screen.In your account, expand the toolbar next to the desired company and click "Top up company SP balance".Select a company — if you have more than one company in your account, select the company whose balance (virtual wallet) you will be topping up from the list.Top-up — select the suggested amount in the table or enter your own top-up amount. Pay attention to how and to whom VAT will be applied:Legal entity with a valid VAT codeInvoice without VAT.Legal entity without a VAT codeInvoice with 21% VAT (via OSS). Registration in the OSS is mandatory.Legal entity with OSS (limited VAT code)Invoice without VAT.IndividualPrice with VAT according to your country.Non-EU clients (for electronic services)VAT is not applied.The balance can be topped up by a selected amount by entering it in the Enter your amount field. The company balance can be topped up with an amount of no less than 50 EUR.Proforma invoice – the user fills in the details for generating a proforma invoice, which will be issued to the individual or legal entity, and after the payment is made, a VAT invoice is generated using the same details.If the company has become a VAT payer, it is necessary to re-generate the proforma balance top-up invoice by indicating the updated company details — otherwise, it will be generated automatically based on the old data: without the VAT payer code and including the VAT tax.In the next step, the user is introduced to the procedure for crediting funds and can pay the proforma invoice immediately by choosing "Pay now" or download the proforma invoice for payment.Once the payment is completed and credited in the Site.pro system, the company's balance is automatically topped up, and the user sees the new balance amount in their account, for example: Note. When paying the invoice, it is necessary to accurately specify the payment purpose (proforma invoice number). If you have any questions regarding the crediting of funds and payments, please contact us using the indicated contact information.
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    How to top up the company balance?

    The balance in the Site.pro program is a topped-up amount of money for the company (EUR excluding VAT), from which user plans, the database fee, and additional services are paid after topping up. The company's balance remains visible in the top bar.

    1. You can top up your balance in two ways:
      • By clicking "Balance" on the black toolbar at the top of the screen.

        Viewing balance in the Site.pro program

      • In your account, expand the toolbar next to the desired company and click "Top up company SP balance".

        Viewing balance in the Site.pro program

    2. Select a company — if you have more than one company in your account, select the company whose balance (virtual wallet) you will be topping up from the list.
    3. Top-up — select the suggested amount in the table or enter your own top-up amount. Pay attention to how and to whom VAT will be applied:
      1. Legal entity with a valid VAT code
        • Invoice without VAT.
      2. Legal entity without a VAT code
        • Invoice with 21% VAT (via OSS). Registration in the OSS is mandatory.
      3. Legal entity with OSS (limited VAT code)
        • Invoice without VAT.
      4. Individual
        • Price with VAT according to your country.
      5. Non-EU clients (for electronic services)
        • VAT is not applied.
    4. The balance can be topped up by a selected amount by entering it in the Enter your amount field. The company balance can be topped up with an amount of no less than 50 EUR.
    5. Proforma invoice – the user fills in the details for generating a proforma invoice, which will be issued to the individual or legal entity, and after the payment is made, a VAT invoice is generated using the same details.

      Form for filling in balance top-up details

    6. If the company has become a VAT payer, it is necessary to re-generate the proforma balance top-up invoice by indicating the updated company details — otherwise, it will be generated automatically based on the old data: without the VAT payer code and including the VAT tax.

    7. In the next step, the user is introduced to the procedure for crediting funds and can pay the proforma invoice immediately by choosing "Pay now" or download the proforma invoice for payment.

      Instructions for paying the proforma invoice

    8. Once the payment is completed and credited in the Site.pro system, the company's balance is automatically topped up, and the user sees the new balance amount in their account, for example:

      New company balance after top-up

    Note. When paying the invoice, it is necessary to accurately specify the payment purpose (proforma invoice number).

    If you have any questions regarding the crediting of funds and payments, please contact us using the indicated contact information.

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