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  • Plugin throws error "Request failed with status (404)"
    FAQ
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    Plesk
    Plugin throws error "Request failed with status (404)"
    For Resellers

    Plugin throws error "Request failed with status (404)"

    This problem can appear when using brand of On-Premises type and having website builder installed on your server.

    • The problem can be caused by website builder plugin on Plesk having wrong website builder domain saved inside it and, therefore, when calling it — plugin throws error 404 not found. To fix the problem, update plugin on Plesk (installation instruction).
    • If (1) does not help, check the IP address which your website builder domain is resolved to on your Plesk server. Try running the following command on Plesk server terminal:
      # curl http://[builder-domain]/api/status
      (replace "[builder-domain]" with a real domain of your website builder installation).
      If you do not get response {"ok":true}, it means that locally Plesk makes call to a different place, and not to website builder. In this case, check file "/etc/hosts" whether you have hardcoded IP for website builder domain specified. If yes, try to remove it (or temporarily comment) and check if website builder starts working.

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